1st Line Support / Helpdesk – London/City

Careerz Published: November 4, 2019
London, United Kingdom
Job Type
£30K + travel


My client, a leading Global technology organisation, is seeking an experienced 1st Line Support Engineer to join their team on a fixed term contract to March 2018 however will be offered an extension.

The role will involve managing a broad range of support calls from internal employees via phone and email covering PC, software and client IT environment.

Project work as required covering PC deployment & telephony support.


  • Technical support knowledge covering desktop, client PC and thin client.
  • Strong technical troubleshooting ability.
  • Windows 10 professional,7  Enterprise, thin client, MS office, IBM PC, Citrix, Lotus Notes, Cisco IPT handset instal and config.
  • Experience in a customer facing role.
  • Flexibility to work outside normal office hours when required.


Paying up to £30K + travel.

Please forward your CV in strictest confidence to Careerz Limited who are acting as a recruitment agency.

KEY WORDS - Support Engineer / IT Support / Helpdesk / Help Desk / 1st line / 2nd Line / Telecoms / Cisco / IPT

LOCATION - Canary Wharf, London, Central London, Inner London.

COMMUTABLE FROM - London, Inner M25, Kent, Berkshire, Hertfordshire, Essex, Buckinghamshire, Surrey.

Please note all applicants must be free to live and work in the United Kingdom.

About Us: Careerz Limited offers a range of specialist recruitment services, aimed at small to medium sized companies, across London, Kent, South East, UK. Our aim is to provide companies, a one stop solution across technology, sales & marketing, finance, HR and support with the view to becoming your trusted people partner.

Careerz was conceived by a former internal Recruitment Manager who has extensive blue-chip experience and a passion to break the mould and offer something different and most importantly, cost-effective.

Equal Opportunities Policy: Careerz Limited is committed to equal opportunities for all and opposes all forms of unlawful discrimination on any grounds such as age, colour, race, nationality, ethnic or national origin, sex, sexual orientation, marital status, disability, religion or belief.

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